Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and sniplink.co ("Sniplink," "we," "us," or "our"), the operator of the Sniplink platform, governing your access to and use of the Sniplink website, applications, APIs, and all related services (collectively, the "Service").

Legal business name: sniplink.co

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

IMPORTANT: These Terms contain a limitation of liability clause (Section 14), an indemnification clause (Section 15), an arbitration clause and class action waiver (Section 18), and a statute of limitations (Section 20.9) that affect your legal rights. Please review them carefully.

2. Definitions

• "Content" means any data, text, URLs, destination URLs, custom aliases, tags, metadata, QR codes and their encoded data, images, or other materials you submit to or create through the Service.
• "Destination Site" means any third-party website, application, or resource to which a shortened link or QR code created through the Service redirects.
• "Workspace" means a shared environment within the Service where multiple Users may collaborate under a single account.
• "Subscription" means a recurring paid plan that grants access to premium features of the Service.
• "Free Plan" means the no-cost tier of the Service with limited features and usage.
• "API" means the application programming interface provided by Sniplink for programmatic access to the Service.

3. Eligibility

You must meet the following requirements to use the Service:

• You must be at least 16 years of age (or the minimum age of digital consent in your jurisdiction).
• If you are using the Service on behalf of an organization, you must have the authority to bind that organization to these Terms, and "you" and "your" will refer to that organization.
• You must not be prohibited from using the Service under applicable law, including export control and sanctions laws.
• Your account must not have been previously suspended or terminated for violation of these Terms.

By using the Service, you represent and warrant that you meet all eligibility requirements.

4. Account Registration and Security

4.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including passwords and API keys. We are not liable for any loss or damage arising from your failure to protect your account information. You must immediately notify us at ···Loading contact information if you suspect any unauthorized use of your account.

4.3 Account Termination by You

You may terminate your account at any time through your account settings or by contacting ···Loading contact information. Upon termination, your right to use the Service will cease immediately. We will delete your data in accordance with our Privacy Policy.

4.4 Account Suspension or Termination by Us

We may suspend or terminate your account immediately, without prior notice, if: (a) you materially breach these Terms; (b) you engage in fraudulent, abusive, or illegal activity; (c) your use poses a security risk to the Service or other users; or (d) your account has been inactive for more than 12 months on a Free Plan. We will make reasonable efforts to notify you, except where prohibited by law or where doing so would compromise the integrity of the Service.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service to create, manage, and track shortened links, QR codes, and related analytics for legitimate purposes in compliance with all applicable laws and these Terms.

5.2 Prohibited Uses

You agree not to use the Service to:

• Illegal Activities: Engage in any illegal activities, including but not limited to fraud, theft, money laundering, terrorism, or violation of intellectual property rights.
• Malicious Content: Create links to websites containing malware, viruses, spyware, ransomware, or other malicious code.
• Phishing and Fraud: Create deceptive links for phishing, social engineering, credential theft, or financial fraud.
• Spam and Abuse: Send unsolicited commercial messages, spam, or engage in any form of abusive behavior.
• Harmful Content: Link to content that is defamatory, harassing, threatening, hateful, discriminatory, or incites violence.
• Adult Content: Link to pornographic, sexually explicit, or age-restricted content without appropriate warnings and age verification.
• Copyright Infringement: Link to pirated content, unauthorized streaming services, or materials that infringe intellectual property rights.
• Unauthorized Access: Attempt to gain unauthorized access to our systems, other users' accounts, or bypass security measures.
• Service Disruption: Interfere with, disrupt, or place unreasonable load on the Service or our infrastructure.
• Data Mining: Use automated tools to scrape, crawl, or harvest data from the Service without written permission.
• Competitive Purposes: Use the Service to develop competing products or services, or for competitive benchmarking.
• Misleading Links: Create links that disguise the destination URL for malicious or deceptive purposes.
• Reselling: Resell, sublicense, or redistribute the Service or access to the Service without our prior written consent.

5.3 Enforcement

We reserve the right to investigate violations of this Acceptable Use Policy and take appropriate action, including but not limited to: removing or disabling links, suspending or terminating accounts, reporting to law enforcement, and pursuing legal action. We may cooperate with law enforcement investigations and comply with legal process without liability to you. We have no obligation to monitor Content but may do so at our discretion.

5.4 Anti-Fraud and Abuse Prevention

Sniplink may employ automated systems and manual review processes to detect and prevent fraudulent, abusive, or malicious use of the Service, including but not limited to phishing detection, malware scanning, spam filtering, and abuse pattern detection. These systems may automatically disable, flag, or restrict links or accounts without prior notice. Sniplink shall have no liability for any false positives or for any action taken in good faith to prevent fraud or abuse, including the disabling of links that are subsequently determined to be legitimate.

6. Subscriptions, Billing, and Payments

6.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details, pricing, and features are available on our pricing page and may be modified from time to time.

6.2 Payment Processing

All payments for the Service are processed by our payment provider, Paddle (Paddle.com Market Limited). When you purchase a Subscription, you are buying from Paddle as the Merchant of Record. Paddle handles all billing, payment processing, invoicing, and tax compliance. By subscribing, you also agree to Paddle's Terms of Service and Privacy Policy.

6.3 Automatic Renewal

All paid Subscriptions automatically renew at the end of each billing period (monthly or annual, depending on the plan you selected) unless you cancel before the renewal date. You will be charged the then-current rate for your plan at the start of each renewal period. You can cancel auto-renewal at any time from your account settings, and your access to paid features will continue until the end of the current billing period.

6.4 Cancellation and Refund Policy

Paddle is the Merchant of Record for all transactions. Refunds and cancellations are handled by Paddle in accordance with Paddle's buyer terms.

Buyers may request a full refund within 14 days of the initial purchase or renewal. Refunds are issued to the original payment method.

To request a refund or manage a subscription, contact Paddle's buyer support via paddle.com or follow the instructions provided on your receipt. Alternatively, you may contact us at ···Loading contact information and we will assist you with the refund process.

6.5 Taxes

All fees are exclusive of taxes unless otherwise stated. Paddle, as the Merchant of Record, will calculate and collect applicable taxes (including VAT, GST, and sales tax) based on your location.

6.6 Plan Changes

You may upgrade or downgrade your Subscription at any time. Upgrades take effect immediately, and you will be charged a prorated amount. Downgrades take effect at the end of the current billing period.

6.7 Cancellation

You may cancel your Subscription at any time from your account settings. Upon cancellation, your paid features will remain active until the end of the current billing period, after which your account will revert to the Free Plan. No refunds are issued for unused subscription periods beyond the 14-day cancellation window described in Section 6.4.

6.8 Price Changes

We may change our pricing with at least 90 days' advance notice before the start of your next renewal period. Existing subscribers will be notified by email. Price changes will take effect at the start of your next billing cycle following the notice period. Continuing to use the Service after a price change takes effect constitutes acceptance of the new price. If you do not agree to the new pricing, you may cancel your Subscription before the new price takes effect.

6.9 Usage Limits

Each plan has specific usage limits (links created, analytics retention, API calls, team members, etc.). If you exceed your plan limits, we may: (a) notify you and provide an opportunity to upgrade; (b) temporarily restrict access to features that exceed your limits; or (c) charge overage fees as described in your plan terms.

6.10 Fair Usage Policy

Features described as "unlimited" in any plan are subject to this Fair Usage Policy. "Unlimited" means a generous allowance for reasonable, ordinary business or personal use — it does not mean infinite, unrestricted, or without any limit whatsoever. All "unlimited" features are provided on a shared infrastructure and are subject to the technical and operational capacity of the Service. We reserve the sole and absolute right to define, interpret, and enforce reasonable usage thresholds at any time.

Prohibited Usage Patterns. Without limiting the generality of the foregoing, the following are examples of usage that Sniplink considers abusive, unreasonable, or outside the scope of fair use:

• Usage at a volume, velocity, or rate that degrades, disrupts, or impairs the performance, availability, or quality of the Service for other users
• Usage that causes or is likely to cause Sniplink to incur disproportionate infrastructure, bandwidth, storage, or operational costs relative to the fees paid for your plan
• Automated, programmatic, or bot-driven usage that generates requests, links, QR codes, or API calls at a rate substantially exceeding what a human user or reasonable business operation would generate
• Creating links, QR codes, or API calls in bulk for the purpose of resale, redistribution, or providing a competing service to third parties
• Using an "unlimited" feature as a substitute for a higher-tier plan or enterprise agreement (e.g., routing multiple organizations' workloads through a single account)
• Usage that consistently exceeds 100 times the median usage of other customers on the same plan tier, or that is otherwise statistically anomalous
• Deliberately circumventing or attempting to circumvent fair usage limits through multiple accounts, automation, or any other means

Sniplink's Enforcement Rights. If Sniplink determines, in its sole and reasonable discretion, that your usage violates this Fair Usage Policy, Sniplink may, without liability and without limiting any other remedies available under these Terms:

• Throttle your access to any feature, including reducing API rate limits, link creation rates, or analytics processing
• Suspend access to specific features or to the Service as a whole, with or without prior notice depending on the severity and urgency of the situation
• Require you to upgrade to a higher-tier plan, an enterprise agreement, or a custom plan with usage-based pricing appropriate to your actual consumption
• Charge overage fees for usage exceeding fair use thresholds, at rates published on our pricing page or as otherwise communicated to you
• Terminate your account if abusive usage continues after notice, or immediately if the usage poses an imminent risk to the Service, other users, or Sniplink's infrastructure

Where practicable and where the situation does not require immediate action, Sniplink will notify you and provide a reasonable opportunity (not less than 5 business days) to reduce your usage before taking enforcement action. However, Sniplink reserves the right to take immediate action without prior notice if your usage poses an imminent threat to the stability, security, or availability of the Service. No refund, credit, or compensation shall be owed to you as a result of any enforcement action taken under this Fair Usage Policy.

6.11 Non-Refundable Fees and No Set-Off

Except as expressly set forth in Section 6.4, all fees are non-cancellable and non-refundable. You may not withhold or set off any amounts owed under these Terms against any claimed amounts. Any amounts not paid when due will accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law.

6.12 Payment Failure

If a payment fails (e.g., declined card or expired payment method), we may suspend access to paid features after providing notice and a reasonable grace period of not less than 7 days to update your payment information. During suspension for non-payment, your data will be retained in accordance with our Privacy Policy. If your account remains unpaid for more than 60 days, we may terminate your account and delete your data after providing an additional 30 days' notice.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service, including all software, designs, graphics, text, trademarks, trade names, logos, and other content created by Sniplink (collectively, "Sniplink IP"), is owned by sniplink.co and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Sniplink IP except the limited license below.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business or personal purposes in accordance with these Terms. This license does not include any right to:

• Modify, copy, distribute, transmit, display, reproduce, or create derivative works of the Service or Sniplink IP
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Remove or modify any copyright, trademark, or proprietary notices
• Use the Sniplink IP for any purpose not expressly permitted by these Terms

7.2 Your Content and Data Ownership

You retain all rights, title, and ownership of your Content. We do not claim any ownership interest in your Content. By submitting Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and display your Content solely as necessary to provide, maintain, and improve the Service.

We will never use your Content to train artificial intelligence or machine learning models. Your data is used exclusively to deliver the Service to you. You may request an export of your Content at any time through your account settings or by contacting ···Loading contact information. We will provide the export within 30 days of your request in a commonly used, machine-readable format.

You represent and warrant that:

• You own or have the necessary rights and licenses to your Content
• Your Content does not violate any third-party rights, including intellectual property, privacy, or publicity rights
• Your Content does not contain malicious code or violate our Acceptable Use Policy
• All destination URLs and Destination Sites linked through your shortened links and QR codes are lawful and do not contain illegal, harmful, infringing, defamatory, or deceptive content
• You have the legal right to link to each Destination Site and are not circumventing access restrictions, paywalls, or geo-restrictions

7.3 Aggregated and Anonymous Data

We may create and use aggregated, anonymized, or de-identified data derived from your use of the Service ("Aggregated Data"). Aggregated Data means data that: (a) is combined with data from other users or sources; (b) does not identify you, your organization, or any individual; and (c) cannot reasonably be used to re-identify any individual or organization. We may use Aggregated Data for any lawful business purpose, including analytics, benchmarking, product improvement, industry research, and development of new features. This right survives termination of these Terms.

7.4 Feedback

If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without compensation or attribution. You are not obligated to provide Feedback.

8. Custom Domains

If you use a custom domain with the Service:

• You must own or have the legal right to use the domain name
• You are solely responsible for domain registration, renewal, DNS configuration, and SSL certificate management
• We are not liable for any issues arising from domain ownership disputes, DNS misconfigurations, or domain expiration
• You agree to indemnify us against any claims related to your use of custom domains
• We may suspend or remove custom domains that violate these Terms, infringe third-party rights, or are used for prohibited purposes
• Custom domain features may vary by plan and are subject to the usage limits of your Subscription

9. API Usage

If you access the Sniplink API:

• You must comply with our API documentation and applicable rate limits
• You must keep your API keys confidential and not share them with unauthorized parties
• You must not use the API to circumvent usage limits, fees, or security measures
• We may modify, deprecate, or discontinue API endpoints with reasonable notice
• API access may be throttled, suspended, or terminated for violations, excessive use, or abuse
• You are responsible for all actions taken through your API keys, whether authorized by you or not
• You must implement appropriate error handling and respect rate limit headers

10. Platform Role, Content Neutrality, and Third-Party Services

10.1 Neutral Platform Status

Sniplink is a neutral technology platform that provides URL shortening, QR code generation, and analytics tools. Sniplink does not create, author, edit, control, direct, endorse, verify, or assume any responsibility for any Content, Destination Sites, or any material accessible through shortened links or QR codes created using the Service. Sniplink functions solely as a passive conduit and technical intermediary.

10.2 No Monitoring Obligation

Sniplink has no obligation to monitor, review, screen, pre-approve, verify, or investigate any Content, destination URLs, or Destination Sites linked through the Service. Sniplink does not and cannot verify the accuracy, legality, safety, quality, or appropriateness of any destination URL or its content. Any monitoring or enforcement actions Sniplink may voluntarily undertake shall not create a duty to monitor, nor shall they impose liability on Sniplink for Content or destinations it does not detect or act upon.

10.3 User Responsibility for Links and QR Codes

Users are solely and exclusively responsible for all shortened links, QR codes, and destination URLs they create, share, or distribute using the Service. You are responsible for ensuring that your links and QR codes comply with all applicable laws and do not point to illegal, harmful, infringing, or deceptive content. Sniplink shall have no liability whatsoever for: (a) the content, accuracy, legality, safety, or availability of any Destination Site; (b) any harm, loss, or damage caused by accessing or relying on content at Destination Sites; (c) any illegal, fraudulent, defamatory, infringing, or otherwise harmful activity conducted through links or QR codes created using the Service; (d) any data collected by Destination Sites; or (e) any third-party claims arising from the content of Destination Sites.

10.4 QR Code Responsibility

You are solely responsible for all QR codes generated through the Service, including: (a) the destination URLs encoded within QR codes; (b) the physical or digital distribution of QR codes; (c) ensuring QR codes do not mislead or deceive recipients about their destination; (d) compliance with all applicable laws regarding QR code usage in your jurisdiction, including consumer protection and advertising standards; (e) any claims, damages, or liability arising from QR codes you distribute, whether in digital or physical form; and (f) ensuring that QR codes placed on physical materials, products, or advertisements comply with all applicable regulations. Sniplink has no liability for QR codes after they are generated, including QR codes that become non-functional due to account suspension, link removal, or service changes.

10.5 Safe Harbor

To the fullest extent permitted by applicable law, Sniplink claims the protections and immunities available to interactive computer service providers and intermediaries under applicable law, including but not limited to Section 230 of the Communications Decency Act (47 U.S.C. § 230), the EU Digital Services Act (Regulation (EU) 2022/2065), and equivalent provisions under the laws of any other jurisdiction. Sniplink is not the publisher or speaker of any Content created by users of the Service.

10.6 Right to Remove or Disable

Notwithstanding the foregoing, Sniplink reserves the absolute and unconditional right, but not the obligation, to remove, disable, redirect, or restrict access to any link, QR code, or Content at any time, for any reason or no reason, without prior notice and without liability to you or any third party. Such actions include but are not limited to: (a) disabling links that violate these Terms or applicable law; (b) complying with court orders, subpoenas, or lawful requests from government authorities or law enforcement; (c) responding to DMCA or other intellectual property notices; (d) protecting the integrity, security, or reputation of the Service; or (e) any other reason in Sniplink's sole discretion. No removal or failure to remove any Content shall create liability for Sniplink or be deemed an endorsement or approval of any Content Sniplink does not remove.

10.7 Third-Party Services

The Service may integrate with or link to third-party services, platforms, and websites ("Third-Party Services"). These Third-Party Services are governed by their own terms of service and privacy policies. We do not control, endorse, or assume any responsibility for Third-Party Services. Your use of Third-Party Services is at your sole risk. We are not liable for any loss or damage arising from your use of or reliance on Third-Party Services.

11. Data Protection and Privacy

Your use of the Service is also governed by our Privacy Policy and, where applicable, our Data Processing Agreement. We process personal data in accordance with applicable data protection laws, including the GDPR, CCPA, and other relevant regulations.

11.1 Your Responsibilities as Data Controller

If you use Sniplink to collect analytics data about visitors who click your links, you are the data controller for that visitor data. Sniplink acts solely as a data processor on your behalf. You are responsible for: (a) determining the lawful basis for collecting visitor data; (b) obtaining all necessary consents from your visitors before analytics tracking is enabled; (c) maintaining your own privacy policy that discloses your use of Sniplink analytics; (d) responding to data subject requests from your visitors; (e) complying with all applicable data protection laws; and (f) using our consent management tools where required. You agree to indemnify and hold harmless Sniplink from any claims, fines, penalties, or losses arising from your failure to comply with your obligations as data controller.

11.2 CCPA Service Provider Certification

To the extent Sniplink processes personal information of California residents on your behalf, Sniplink acts as a "service provider" as defined under the California Consumer Privacy Act (as amended by the CPRA). Sniplink certifies that it: (a) will not sell or share such personal information; (b) will not retain, use, or disclose such personal information for any purpose other than performing the Service, or as otherwise permitted by the CCPA; (c) will not combine such personal information with personal information received from or on behalf of another person except as permitted by the CCPA; and (d) will comply with all applicable obligations under the CCPA. The terms "personal information," "service provider," "sale," and "sell" are as defined in Section 1798.140 of the CCPA.

12. Service Availability and Modifications

12.1 Availability

We use commercially reasonable efforts to maintain high service availability but do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to scheduled maintenance, updates, emergency fixes, or circumstances beyond our control.

12.2 Modifications

We reserve the right to modify, update, or discontinue any part of the Service at any time. For material changes that negatively affect your use, we will provide at least 30 days' notice where reasonably practicable. We are not liable for any modification, suspension, or discontinuation of the Service.

12.3 Beta Features

We may offer beta or experimental features that are provided "as is" and "as available" without any warranties. Beta features may be unstable, incomplete, or subject to change or removal without notice. Use of beta features is at your own risk.

12.4 No Guarantee of Link or QR Code Permanence

Sniplink does not guarantee the permanent availability, functionality, or accessibility of any shortened link or QR code. Links and QR codes may become non-functional due to, without limitation: (a) account suspension or termination; (b) plan downgrade or expiration; (c) violation of these Terms; (d) link removal by Sniplink or at the request of a third party; (e) service modifications or discontinuation; (f) changes to the destination URL by third parties; or (g) technical issues. You acknowledge that shortened links and QR codes are not a permanent archival or storage solution and should not be relied upon as such. Sniplink shall have no liability for any link or QR code that becomes non-functional for any reason.

13. Disclaimers and Warranties

13.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, ACCURACY, OR COMPLETENESS.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
• THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE, COMPLETE, OR RELIABLE
• ANY ERRORS OR DEFECTS IN THE SERVICE WILL BE CORRECTED
• THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS
• THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

13.2 Destination Sites and Third-Party Content

WE MAKE NO REPRESENTATIONS OR WARRANTIES WHATSOEVER REGARDING ANY DESTINATION SITE OR THIRD-PARTY CONTENT ACCESSIBLE THROUGH SHORTENED LINKS OR QR CODES CREATED USING THE SERVICE. WITHOUT LIMITATION, WE DO NOT WARRANT THAT ANY DESTINATION SITE: (A) IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE; (B) IS SAFE, SECURE, OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; (C) COMPLIES WITH APPLICABLE LAWS, REGULATIONS, OR INDUSTRY STANDARDS; (D) RESPECTS YOUR PRIVACY OR PROTECTS YOUR PERSONAL DATA; (E) IS FIT FOR ANY PARTICULAR PURPOSE; OR (F) WILL REMAIN AVAILABLE OR ACCESSIBLE. YOUR USE OF SHORTENED LINKS, QR CODES, AND DESTINATION SITES IS ENTIRELY AT YOUR OWN RISK. WE DO NOT ENDORSE, VERIFY, OR ASSUME ANY RESPONSIBILITY FOR ANY THIRD-PARTY CONTENT ACCESSIBLE THROUGH THE SERVICE.

13.3 Assumption of Risk

YOU ACKNOWLEDGE AND AGREE THAT THE USE OF URL SHORTENING AND QR CODE SERVICES INVOLVES INHERENT RISKS, INCLUDING BUT NOT LIMITED TO: (A) THE RISK THAT A SHORTENED LINK OR QR CODE MAY REDIRECT TO MALICIOUS, HARMFUL, OFFENSIVE, OR ILLEGAL CONTENT; (B) THE RISK THAT DESTINATION SITES MAY COLLECT YOUR PERSONAL DATA OR INSTALL MALICIOUS SOFTWARE; (C) THE RISK THAT SHORTENED LINKS OR QR CODES MAY BE USED FOR PHISHING, FRAUD, OR SOCIAL ENGINEERING; (D) THE RISK THAT LINKS OR QR CODES MAY BECOME NON-FUNCTIONAL; AND (E) THE RISK THAT THIRD PARTIES MAY MISUSE THE SERVICE. BY USING THE SERVICE, YOU VOLUNTARILY ASSUME ALL SUCH RISKS AND AGREE THAT SNIPLINK SHALL NOT BE LIABLE FOR ANY HARM ARISING FROM THESE RISKS.

14. Limitation of Liability

14.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SNIPLINK, NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS, BE LIABLE TO YOU UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SUBJECT MATTER OF THESE TERMS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS
• LOSS OF DATA OR DATA CORRUPTION
• LOSS OF BUSINESS, CONTRACTS, OR BUSINESS OPPORTUNITIES
• BUSINESS INTERRUPTION OR LOSS OF USE
• COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT OR DATA
• DAMAGES ARISING FROM THIRD-PARTY CONTENT, SERVICES, OR CONDUCT
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION)

THESE EXCLUSIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF SNIPLINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SNIPLINK'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU (OR ON YOUR BEHALF) TO SNIPLINK FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES FOR THE SERVICE, SNIPLINK'S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED FIFTY US DOLLARS (US$50).

14.3 Essential Purpose

THE LIMITATIONS AND EXCLUSIONS OF SNIPLINK'S LIABILITY IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

14.4 Carve-Outs

THE LIMITATIONS ON SNIPLINK'S LIABILITY IN THIS SECTION 14 SHALL NOT APPLY TO YOUR: (A) INDEMNIFICATION OBLIGATIONS UNDER SECTION 15; (B) LIABILITY FOR BREACH OF THE ACCEPTABLE USE POLICY (SECTION 5) OR THE RESTRICTIONS SET FORTH IN SECTION 7.1; (C) OBLIGATIONS AS DATA CONTROLLER UNDER SECTION 11; (D) PAYMENT OBLIGATIONS UNDER SECTION 6; OR (E) LIABILITY FOR WILLFUL MISCONDUCT OR FRAUD. FOR THE AVOIDANCE OF DOUBT, THE LIMITATIONS ON SNIPLINK'S LIABILITY IN SECTIONS 14.1 THROUGH 14.3 APPLY IN ALL CIRCUMSTANCES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

15. Indemnification

15.1 Your Indemnification of Sniplink

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless sniplink.co, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and legal costs) ("Losses") arising out of or relating to:

• Your access to or use of the Service
• Your breach or alleged breach of these Terms, including the Acceptable Use Policy
• Your violation of any applicable law, regulation, or third-party right (including intellectual property, privacy, or publicity rights)
• Your Content, including any claim that your Content infringes or misappropriates any third-party right
• The content, legality, safety, or nature of any Destination Site linked through shortened links or QR codes you create
• Claims that links or QR codes you created were used for phishing, fraud, social engineering, malware distribution, or other malicious purposes
• The physical or digital distribution of QR codes you generate through the Service
• Your use of custom domains, including domain ownership disputes and DNS misconfigurations
• Your failure to comply with your obligations as data controller under Section 11, including failure to obtain valid consent for analytics tracking
• Any government investigation, regulatory inquiry, or law enforcement action arising from your use of the Service
• Analytics data you collect through the Service about visitors to your links
• Any dispute between you and a third party relating to the Service

15.2 Indemnification Procedures

Your indemnification obligations under this Section 15 are conditioned upon Sniplink: (a) providing you with prompt written notice of any claim (provided that failure to provide prompt notice shall only reduce your obligations to the extent you are actually and materially prejudiced by such failure); (b) granting you sole control of the defense and settlement of the claim (provided that no settlement that imposes any obligation on, or requires any admission by, Sniplink shall be made without Sniplink's prior written consent, not to be unreasonably withheld); and (c) providing reasonable cooperation and assistance at your expense. Sniplink may participate in the defense with its own counsel at its own expense.

16. DMCA Copyright Policy

16.1 Designated Agent

We respect intellectual property rights and respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA") and other applicable laws. Our designated agent for receiving DMCA notices pursuant to 17 U.S.C. § 512(c)(2) is:

16.2 Filing a DMCA Notice

If you believe that your copyrighted work has been infringed through the Service, please send a DMCA notice to our designated agent with the following information:

• Identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works are involved)
• Identification of the material claimed to be infringing and its location on the Service (e.g., the shortened link URL), with sufficient detail for us to locate it
• Your contact information (name, address, telephone number, and email address)
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
• Your physical or electronic signature

16.3 Counter-Notification

If you believe that your Content was wrongly removed or disabled as a result of a DMCA notice, you may submit a counter-notification to our designated agent with the following information: (a) identification of the material that has been removed and the location at which it appeared before removal; (b) a statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification; (c) your name, address, and telephone number; (d) a statement that you consent to the jurisdiction of the competent courts in Tel Aviv-Jaffa, Israel, and that you will accept service of process from the person who provided the original DMCA notice; and (e) your physical or electronic signature.

16.4 Repeat Infringer Policy

In accordance with the DMCA and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, the accounts of users who are deemed to be repeat infringers. We may also, at our sole discretion, limit access to the Service or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. A user may be considered a repeat infringer if they have been the subject of more than two valid DMCA notices.

17. Governing Law and Jurisdiction

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law principles.

Subject to the arbitration clause in Section 18 below, you agree to submit to the personal and exclusive jurisdiction of the competent courts located in Tel Aviv-Jaffa, Israel for the resolution of any disputes not subject to arbitration.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in this section affects your rights as a consumer to rely on such mandatory provisions of local law.

18. Dispute Resolution and Arbitration

18.1 Informal Resolution

Before filing any formal claim, you agree to contact us at ···Loading contact information to attempt to resolve the dispute informally. You agree to negotiate in good faith for at least 60 days before initiating arbitration or litigation. Sniplink may, but is not obligated to, participate in informal resolution efforts. Failure to comply with this informal resolution requirement shall constitute a waiver of your right to initiate arbitration or litigation.

18.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including the determination of the scope or applicability of this Agreement to arbitrate) shall be resolved by binding arbitration administered by the International Chamber of Commerce ("ICC") under its Rules of Arbitration.

The arbitration will be conducted by a single arbitrator appointed in accordance with the ICC Rules, in the English language, with the seat of arbitration in Tel Aviv, Israel. Judgment on the award may be entered in any court having jurisdiction. The arbitrator shall apply the substantive law of the State of Israel. The arbitration may be conducted virtually or at the seat of arbitration, at the arbitrator's discretion. Each party shall bear its own costs and attorneys' fees in connection with the arbitration; provided, however, that the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party. The arbitrator's award shall be final and binding and shall include a determination of the prevailing party for purposes of fee recovery.

18.3 Class Action Waiver

YOU AND SNIPLINK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

18.4 Exceptions

Notwithstanding the arbitration agreement, Sniplink may: (a) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights, violation of the Acceptable Use Policy, breach of confidentiality, or any unauthorized use of the Service; (b) bring claims to enforce payment obligations; and (c) bring claims in any court of competent jurisdiction where Sniplink determines, in its sole discretion, that arbitration would be inadequate to protect its interests. You may bring claims in small claims court, if the claims qualify and are within the jurisdictional limits.

18.5 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to ···Loading contact information within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration clause.

19. Export Controls and Sanctions

The Service may be subject to export control laws and regulations of the United States and other jurisdictions. You agree not to export, re-export, or transfer the Service, or any technical data received through the Service, in violation of applicable export control laws or trade sanctions. You represent that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. sanctions.

20. Miscellaneous

20.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any applicable Data Processing Agreement, constitute the entire agreement between you and sniplink.co regarding the Service and supersede all prior or contemporaneous agreements, proposals, and communications, whether written or oral.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

20.3 Waiver

Our failure or delay in exercising any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Sniplink.

20.4 Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may freely assign these Terms to any affiliate or successor, or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, without restriction or your consent.

20.5 Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to: Sections 5 (Acceptable Use Policy), 6.4 (Cancellation and Refund Policy), 6.11 (Non-Refundable Fees), 7 (Intellectual Property), 10 (Platform Role, Content Neutrality, and Third-Party Services), 11 (Data Protection), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 16 (DMCA), 17 (Governing Law), 18 (Dispute Resolution), 19 (Export Controls), and this Section 20.

20.6 Force Majeure

Sniplink shall not be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, civil unrest, labor disputes, government actions, power failures, internet outages, cyberattacks, or infrastructure failures. Sniplink shall use reasonable efforts to mitigate the effects of any force majeure event. For the avoidance of doubt, force majeure events shall not excuse your payment obligations, indemnification obligations, or compliance with the Acceptable Use Policy under these Terms.

20.7 Notices

We may provide notices to you via email to the address associated with your account, through the Service, or by posting on our website. You may provide notices to us by email to ···Loading contact information. Notices are deemed received when sent by email (upon confirmed delivery) or when posted on the website.

20.8 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.

20.9 Statute of Limitations

To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to these Terms or the Service must be filed within one (1) year after the date on which the claim or cause of action arose, regardless of when you became aware of the facts giving rise to the claim. Any claim not filed within this period is permanently barred. This limitation applies to all claims, whether based in contract, tort, statute, or any other legal theory.

20.10 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

20.11 Publicity

Unless you opt out by emailing ···Loading contact information, you grant us the right to use your company name and logo on our website and marketing materials solely to identify you as a customer of Sniplink. We will not imply any endorsement beyond the customer relationship without your prior written consent.

21. Changes to These Terms

We may modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice by: (a) posting the updated Terms on this page with a new "Last Updated" date; (b) sending an email to the address associated with your account; and/or (c) displaying a prominent notice within the Service.

Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may terminate your account.

22. Contact Information

If you have any questions, concerns, or disputes regarding these Terms, please contact us:

23. Acknowledgment

BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.