Refund Policy
Last Updated: February 4, 2026
Effective Date: February 4, 2026
In Plain English
Before the legal language, here is a summary of the key points. This summary is not legally binding — the full policy below governs your refund rights.
- 14-day refund window. You can request a full refund within 14 days of your initial purchase or renewal.
- Paddle handles refunds. Paddle is the Merchant of Record and processes all refunds in accordance with their buyer terms.
- Full refund to original payment method. Refunds are issued to the payment method used for the original transaction.
- Easy to request. Contact Paddle support or email us at Loading contact information.
1. Merchant of Record
All payments for Sniplink are processed by Paddle (Paddle.com Market Limited), our authorized reseller and Merchant of Record. Paddle is responsible for all payment processing, billing, invoicing, tax compliance, and refunds.
When you purchase a subscription to Sniplink, you are buying from Paddle, and Paddle's buyer terms apply. This Refund Policy is provided for your convenience and supplements Paddle's Terms of Service.
2. Refund Window
You may request a full refund within 14 days of:
- Your initial purchase, or
- A subscription renewal
Refunds are issued to the original payment method used for the transaction. Processing typically takes 5-10 business days, depending on your payment provider.
3. How to Request a Refund
To request a refund, you have two options:
Option 1: Contact Paddle Directly
Visit paddle.com or follow the instructions provided on your purchase receipt to contact Paddle's buyer support team.
Option 2: Contact Sniplink
Email us at Loading contact information with your:
- Full name
- Email address used for the purchase
- Date of purchase
- Reason for refund (optional)
We will forward your request to Paddle and assist you throughout the refund process.
4. Subscription Cancellations
You may cancel your subscription at any time from your account settings. Upon cancellation:
- Your paid features will remain active until the end of the current billing period
- After the billing period ends, your account will revert to the Free Plan
- If you cancel within the 14-day refund window, you may request a full refund as described above
- If you cancel after the 14-day refund window, you will not receive a refund for the unused portion of your subscription
5. Paddle's Buyer Terms
As the Merchant of Record, Paddle has the final authority on all refund requests. Paddle's buyer terms, available at paddle.com/legal/terms, govern all transactions, refunds, and billing matters.
In the event of any conflict between this Refund Policy and Paddle's buyer terms, Paddle's terms shall prevail.
6. Questions or Issues
If you have any questions about our refund policy or need assistance with a refund request, please contact us:
Email: Loading contact information
Legal Entity: sniplink.co
Address: Tel Aviv, Israel
7. Related Documents
This Refund Policy should be read in conjunction with:
- Terms of Service - Full terms governing your use of Sniplink
- Privacy Policy - How we handle your personal data
- Paddle's Buyer Terms - Merchant of Record terms
This Refund Policy is provided in English. Any translation is provided for convenience only. In the event of any conflict or inconsistency between the English version and any translation, the English version shall prevail.