Refund Policy

Last Updated: February 4, 2026

Effective Date: February 4, 2026

In Plain English

Before the legal language, here is a summary of the key points. This summary is not legally binding — the full policy below governs your refund rights.

  • 14-day refund window. You can request a full refund within 14 days of your initial purchase or renewal.
  • Paddle handles refunds. Paddle is the Merchant of Record and processes all refunds in accordance with their buyer terms.
  • Full refund to original payment method. Refunds are issued to the payment method used for the original transaction.
  • Easy to request. Contact Paddle support or email us at Loading contact information.

1. Merchant of Record

All payments for Sniplink are processed by Paddle (Paddle.com Market Limited), our authorized reseller and Merchant of Record. Paddle is responsible for all payment processing, billing, invoicing, tax compliance, and refunds.

When you purchase a subscription to Sniplink, you are buying from Paddle, and Paddle's buyer terms apply. This Refund Policy is provided for your convenience and supplements Paddle's Terms of Service.

2. Refund Window

You may request a full refund within 14 days of:

  • Your initial purchase, or
  • A subscription renewal

Refunds are issued to the original payment method used for the transaction. Processing typically takes 5-10 business days, depending on your payment provider.

3. How to Request a Refund

To request a refund, you have two options:

Option 1: Contact Paddle Directly

Visit paddle.com or follow the instructions provided on your purchase receipt to contact Paddle's buyer support team.

Option 2: Contact Sniplink

Email us at Loading contact information with your:

  • Full name
  • Email address used for the purchase
  • Date of purchase
  • Reason for refund (optional)

We will forward your request to Paddle and assist you throughout the refund process.

4. Subscription Cancellations

You may cancel your subscription at any time from your account settings. Upon cancellation:

  • Your paid features will remain active until the end of the current billing period
  • After the billing period ends, your account will revert to the Free Plan
  • If you cancel within the 14-day refund window, you may request a full refund as described above
  • If you cancel after the 14-day refund window, you will not receive a refund for the unused portion of your subscription

5. Paddle's Buyer Terms

As the Merchant of Record, Paddle has the final authority on all refund requests. Paddle's buyer terms, available at paddle.com/legal/terms, govern all transactions, refunds, and billing matters.

In the event of any conflict between this Refund Policy and Paddle's buyer terms, Paddle's terms shall prevail.

6. Questions or Issues

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

Email: Loading contact information

Legal Entity: sniplink.co

Address: Tel Aviv, Israel

7. Related Documents

This Refund Policy should be read in conjunction with:

This Refund Policy is provided in English. Any translation is provided for convenience only. In the event of any conflict or inconsistency between the English version and any translation, the English version shall prevail.